In the context of electronic messaging, “spam” means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
We have a zero-tolerance spam policy.
Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
Spam filtering issues
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by:
(a) sending the message in plain text (instead of, or in addition to,
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by
(d) ensuring that your messages are scanned for malware before
spammers; and/or dispatch.
We may provide a facility that enables users to send email messages/private messages/other forms of electronic communications to others.
Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
Full provisions concerning the use of our messaging facility are set out in Terms and Conditions
Receipt of unwanted messages from us
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
Our contact details are here: Contact
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
This document was created using a template from SEQ Legal.